Kerala Backwaters & Hills Escape : 5 Days

Day 01: Arrival in Trivandrum – Transfer to Alleppey (Approx. 160 km / 4–5 hrs)

Upon arrival at Trivandrum Airport/Railway Station, meet our representative and proceed to Alleppey. Known for its famous backwaters, Alleppey offers a peaceful retreat amidst canals and lagoons. On arrival, check-in at the hotel/houseboat. Enjoy the serene surroundings and optional backwater cruise (Direct Payment Basis if not included in stay). Overnight stay in Alleppey.

Day 02: Alleppey to Cochin (Approx. 55 km / 1.5 hrs)

After breakfast, check-out and proceed to Cochin. On arrival, explore the historic Fort Kochi area including Chinese Fishing Nets, St. Francis Church, Santa Cruz Basilica and Mattancherry Palace. Visit the Jewish Synagogue and explore local markets. Evening at leisure or enjoy Kathakali show/cruise (Direct Payment Basis). Overnight stay in Cochin.

Day 03: Cochin to Munnar (Approx. 130 km / 4–5 hrs)

After breakfast, drive to Munnar, a scenic hill station famous for tea plantations. Enroute visit Cheeyappara and Valara waterfalls. Enjoy beautiful landscapes and winding hill roads. On arrival, check-in at hotel and relax. Evening at leisure. Overnight stay in Munnar.

Day 04: Munnar Local Sightseeing

After breakfast, proceed for sightseeing covering Eravikulam National Park, Mattupetty Dam, Echo Point and Kundala Lake. Visit tea plantations and Tea Museum. Enjoy the cool climate and scenic beauty of Munnar. Evening free for leisure or shopping. Overnight stay in Munnar.

Day 05: Munnar to Trivandrum Drop (Approx. 280 km / 7–8 hrs)

After breakfast, check-out and proceed to Trivandrum for drop at Airport/Railway Station with wonderful memories of Kerala.

• Inclusions

  • Accommodation for 04 nights (1N Alleppey + 1N Cochin + 2N Munnar)
  • Daily breakfast at hotel
  • Private cab for entire tour
  • Sightseeing as per itinerary
  • Pick-up and drop from Trivandrum
  • Driver allowance, fuel, toll and parking

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  Exclusions

  • Airfare / train tickets
  • Entry tickets and monument charges
  • Eravikulam National Park entry fee
  • Houseboat cruise (if not included) – Direct Payment Basis
  • Optional activities (Kathakali show, boating, jeep safari etc.)
  • Lunch and dinner
  • Personal expenses
  • Anything not mentioned in inclusions

• Booking Policy 30 days or more prior to the departure (tour starting date): 25% of the Land package cost29 to 19 days prior to the departure: 50% of the package cost

  19 days prior to the departure: 100% of the package cost
  This is in addition to the tour deposit
  i) Balance amount is payable within 24 hours of receiving final tour confirmation
  ii) Important to be aware that the booking deposit is non – refundable
  Final handover of hotel vouchers / Air tickets will be done only upon receiving full and final payment.
  For payments made through cheques documents will only be dispatched after the cheque clearance.
  Remarks : Balance payment should have credited as per given dates and above grid.

• Cancellation PolicyIn case of cancellation of holiday, the cancellation request must be informed to us via email. As per the booking conditions of holiday packages, we will be constrained to levy the following cancellation charges:30 days or more prior to the departure: 25% of the package cost29 to 19 days prior to the departure: 50% of the package cost

  19 to 01 days prior to the departure: 100% of the package cost

  **The cancellation charges are based on the above mentioned grid or the deposit amount whichever is higher

• If you Cancel your Holiday
  You or any member of your party may cancel their travel arrangements at any time. Written notification or an e-mail to that effect from the person who made the booking must be received at our office. The cancellation charges applicable are as per the published cancellation policy below: Cancellation charges per person
  Minimum deposit amount is non-refundableIf we change or cancel your holiday.We do plan the arrangements in advance. It is unlikely that we will have to make any changes to your travel arrangements. o Occasionally, we may have to make changes and we reserve the right to do so at any time. If there are any changes, we will advise you of them at the earliest possible date. o We also reserve the right under any circumstances to cancel your travel arrangements by assigning reasons to you. If we are unable to provide the booked travel arrangements due to reasons beyond our control (e.g. bad weather):We shall first try to offer alternative dates for the tour if the tour hasn’t already commenced. o If the tour has already commenced, then we shall refund the booking price/fee charged to you on a pro-rata basis depending on the portion of the tour utilized by you. o In all circumstances, however, our liability shall be limited to refunding to you the price we charged as tour fees (Depending on refund from suppliers/hotels).

  Other Important points for changes in booking

  If you want to change your holiday plan After confirmation of services, if you wish to change your travel arrangements in any way (e.g. your chosen departure date or accommodation), we will do our utmost to make these changes but it may not always be possible. Any request for changes must be in writing from the person who made the booking. All cost incurred due to amendment will be borne by you.

  If there is any refund which is approved by us will be credited in your account 01 to 28 days after approval.

  Guest Conduct and Termination of Services

  • Travelotouch is committed to ensuring a safe and respectful environment for all guests, staff, drivers, and service providers. Any guest engaging in the following behaviors will result in immediate termination of all services, with no refund applicable:
    • Verbal or physical abuse, harassment, or threatening behavior toward staff, drivers, or other guests.
    • Disruptive or inappropriate conduct that impacts the safety or experience of others.
    • Any illegal activities, including but not limited to possession or use of prohibited substances, vandalism, or violation of local laws.
    • Non-compliance with tour guidelines or instructions provided by Travelotouch representatives.
  • In such cases, Travelotouch reserves the right to end services on the spot, and the guest will be responsible for any additional costs (e.g., transportation or accommodation) incurred due to termination. No refunds will be issued for unused services, and the guest will remain liable for any damages caused.
  • Note: Incidents will be documented, and authorities may be involved if illegal activities are suspected. Contact support@travelotouch.com for concerns or to report issues.

  If you have a complaint

  If you face any problem during your holiday, please inform the relevant supplier (e.g. your hotelier, transporter etc.) and/or call and email our representative immediately (email for feedback and complaints: support@travelotouch.com) who will endeavour to set things right. If your complaint is not resolved locally, please follow this up within 28 days of your return home by writing to us, with your booking reference and all other relevant information. However, please be advised that while we are happy to assist you in the redressal of your complaint, if any, we will be able to extend only our best efforts in managing/coordinating your complaint with the respective service provider. All third party service providers are independent contractors who are at no time under our control or supervision.

  Holiday Vouchers Delivery:

  For fixed departure: We release the holiday vouchers 03 days prior to departure date.

  For Standard holiday (FIT) plan we release the holiday vouchers within 24 to 48 hours after receiving complete payment.

  If payment made through cheque the vouchers will be issued within 24 hours to 48 hours after amount credited in our account.
  Driver detail will be shared 24 hours before starting the travel.